Teams, channels and workspaces

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Slack allows businesses, communities, and other organizations to create a dedicated, private workspace complete with a custom URL.Corporate and private messagingMessages are grouped into channels and direct messages to organize conversations and replace communications that might otherwise be scattered across emails, texts, or in-person meetings.The integrationsIntegration with third-party services is one of Slack's most powerful features. It is in fact possible to communicate and integrate information and services from other companies and have everything integrated, for example it is possible to connect:Google Drive and documentsVideo Calls and Calls is software for tracking time spent on tasks and projects .


It is a completely free time tracking tool for agencies and Special Data freelancers. Clockify helps us track employee hours, billable hours, project completion, and schedules.Task monitoring example on Clocki We use Calendly to organize calls, meetings with clients, meetings and much more . This service is also very simple but provides an effective method for scheduling activities. By synchronizing participants' calendars and sharing the link to the meeting, it is possible to set dates for meetings and much more.Calendly integrates with other services such as:Google CalendarVideo Conference Services (Meet, GoToMeeting, Zoom, etc)PayPaland so on…Calendly calendar example Freshdesk is service desk that helps you manage customer support and helps you manage customers efficiently . Our Help desk and customer support service is based on FreshDesk technology.Freshdesk exampleFreshdesk allows you toTrack and manage support tickets from multiple channels (email, website, chat, slack, etc).





Support customers on various platforms such as email, phone, calls, chat, social media and other messaging apps Collaborate across your organization to effectively divide, assign, and resolve service requests Offer customers a knowledge base and a portal to access requests and customer history Analyze and collect data on the effectiveness of care (e.g. SLA reporting) toTawk.to is a messaging and live chat support application that focuses on successful communication between businesses and customers.By integrating the Tawk.to widget onto your site you can provide users with a chat and monitor site usage at the same time.In addition to the live chat service, Tawk.to offers many other features that allow you to customize the page, start chats with users, interact with triggers that activate automatic responses.